Shipping
***As all items are significantly reduced, and Canada Post has increased their prices, there is a flat fee of $15 for shipping. All sales are final.
USA: flat $25
Europe: assessed based on address
All orders are shipped via Canada Post, with tracking, from Penticton, BC on the west coast of Canada. Orders will be shipped within one to two business days unless otherwise specified. Orders are shipped to the address on PayPal. If a package cannot be delivered and returned back to us, we will not be held responsible. Shipping fees will apply to resend. Please ensure PayPal address is up to date.
***For any local purchases within the Okanagan, free pick up or delivery can be arranged.***
Returns
Products can be returned or exchanged within 7 days of receipt if all packaging and tags are in place. (Brand new) Shipping will be covered by the buyer. There may be a 10% restocking fee.
Defects
If the product you purchased has a defect, you can either choose to exchange it or receive a full refund. All tags and packaging should still be in place. TULA carrier defects are handled by TULA directly. Please contact them at help@babytula.com